Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and Frostholm. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms.

Last updated: December 3, 2025

User Obligations and Responsibilities

1. Legal Compliance

You agree to:

1.1 Comply with all applicable local, national, and international laws and regulations when using our services
1.2 Ensure you have the legal authority and capacity to enter into this agreement
1.3 Obtain all necessary permissions, licenses, and approvals required in your jurisdiction
1.4 Refrain from using our services for any unlawful, fraudulent, or unauthorized purposes

2. Conduct Requirements

When interacting with our services and team, you must:

2.1 Provide accurate, truthful, and complete information in all communications and submissions
2.2 Conduct yourself professionally and respectfully in all interactions
2.3 Refrain from harassment, discrimination, or abusive behavior toward our team or other users
2.4 Respect intellectual property rights and confidential information
2.5 Refrain from attempting to manipulate, deceive, or defraud our services or personnel

3. Content Guidelines

Any content you submit or share must:

3.1 Not infringe upon intellectual property rights, copyrights, trademarks, or patents of others
3.2 Not contain malicious code, viruses, or harmful software
3.3 Not violate privacy rights or contain unauthorized personal information of others
3.4 Not be defamatory, obscene, offensive, or otherwise inappropriate
3.5 Comply with all applicable content regulations and restrictions

4. Indemnification Obligations

You agree to indemnify, defend, and hold harmless Frostholm, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from your use of our services, violation of these terms, infringement of any rights of others, or any unlawful or negligent acts or omissions.

Liability and Warranties

5. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

No Warranty of Accuracy: We do not guarantee that information on our website is accurate, complete, or current

No Warranty of Availability: We do not guarantee uninterrupted, timely, or error-free access to our services

No Warranty of Results: We do not guarantee specific outcomes, results, or commercial success from our services

No Warranty of Security: While we implement security measures, we cannot guarantee absolute security of data or communications

6. Limitation of Liability

To the maximum extent permitted by law:

6.1 Frostholm shall not be liable for any indirect, incidental, special, consequential, or punitive damages
6.2 Our total liability for any claims shall not exceed the amount paid by you for services, if any, in the twelve months preceding the claim
6.3 We are not liable for damages resulting from use or inability to use our services, unauthorized access, or service interruptions
6.4 We are not responsible for third-party content, services, or websites linked from our platform

7. Exclusion of Consequential Damages

Under no circumstances shall Frostholm be liable for any loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings. This exclusion applies regardless of whether such damages were foreseeable and whether we were advised of the possibility of such damages. This limitation applies to all causes of action, whether in contract, tort, negligence, strict liability, or otherwise.

8. Force Majeure

Frostholm shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, telecommunications failures, internet outages, or other force majeure events. During such events, our obligations shall be suspended for the duration of the force majeure condition.

Legal Information and Dispute Resolution

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Norway, without regard to its conflict of law principles. Any legal action or proceeding arising from these terms shall be subject to the exclusive jurisdiction of the courts of Oslo, Norway. You consent to the personal jurisdiction of such courts and waive any objections to venue or inconvenient forum.

10. Dispute Resolution Procedures

In the event of any dispute arising from these terms:

Step 1 - Informal Resolution: Parties shall first attempt to resolve disputes through good faith negotiations and direct communication

Step 2 - Mediation: If informal resolution fails, parties may agree to mediation by a mutually acceptable mediator

Step 3 - Litigation: If mediation is unsuccessful or declined, disputes shall be resolved through litigation in Norwegian courts

Each party shall bear their own costs and legal fees unless otherwise determined by the court.

11. Severability Clause

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the invalid provision shall be severed from these terms. The remaining provisions shall continue in full force and effect and shall not be affected by the invalid, illegal, or unenforceable provision or its severance.

12. Terms Modification Policy

Frostholm reserves the right to modify these Terms and Conditions at any time. Material changes will be communicated through our website with reasonable advance notice. Your continued use of our services after changes take effect constitutes acceptance of the modified terms. If you do not agree with modifications, you must discontinue use of our services. We recommend reviewing these terms periodically to stay informed of any updates.

Additional Provisions

13. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Frostholm regarding use of our services, superseding any prior agreements or understandings.

14. No Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision. Any waiver of any provision shall be effective only if in writing and signed by authorized representatives.

15. Assignment

You may not assign or transfer these terms or your rights hereunder without our prior written consent. Frostholm may assign these terms without restriction. Any attempted assignment in violation of this provision shall be void.

16. Survival

Provisions that by their nature should survive termination shall survive, including but not limited to indemnification, liability limitations, disclaimers, and dispute resolution provisions.

17. Headings

Section headings are for convenience only and shall not affect the interpretation or construction of these terms. Headings do not limit or expand the scope of provisions.

18. Contact for Legal Matters

For questions regarding these Terms and Conditions or legal matters, please contact us through our Contact page. We are committed to addressing your concerns promptly and professionally.

Acknowledgment of Understanding

By using our website and services, you acknowledge that you have read these Terms and Conditions in their entirety, understand their content, and agree to be legally bound by all provisions. If you do not agree with any part of these terms, you must not use our services.

These terms represent a binding legal agreement. We encourage you to review them carefully and contact us if you have any questions or require clarification on any provisions.