Terms of Service

These Terms of Service govern your use of Frostholm's website and services. By accessing or using our website, you agree to be bound by these terms.

Last updated: December 3, 2025

Service Usage Terms

1. Acceptable Use Policy

When using our website and services, you agree to:

Use our services only for lawful purposes and in accordance with these terms
Provide accurate and truthful information when communicating with us
Respect intellectual property rights of Frostholm and third parties
Maintain the security of any account credentials or access information
Refrain from disrupting or interfering with website functionality or security

2. Prohibited Activities

You may not use our services to:

Violate any applicable laws, regulations, or third-party rights
Transmit harmful code, viruses, or malicious software
Attempt unauthorized access to our systems or other users' accounts
Engage in fraudulent activities or misrepresent your identity
Harvest or collect information about other users without consent
Use automated systems to access or interact with our services without permission

3. Service Access Requirements

To access certain features or services:

• You must be at least 18 years old or have parental consent if under 18
• You must have the legal capacity to enter into binding agreements
• You must maintain current and accurate contact information
• You must comply with all applicable laws in your jurisdiction

4. Fair Usage Guidelines

We expect users to engage with our services in good faith and within reasonable limits. Excessive or abusive usage that impacts service availability for others may result in access restrictions. We reserve the right to implement usage limitations to ensure fair access for all users.

Account and Access Management

5. Account Responsibilities

If you create an account or access restricted areas:

Account Security: You are responsible for maintaining the confidentiality of account credentials and all activities under your account

Account Information: You must provide accurate, current information and update it as needed

Unauthorized Access: You must notify us immediately of any unauthorized use of your account

Account Transfer: You may not transfer or share your account access with others without our permission

6. Account Suspension and Termination

We reserve the right to suspend or terminate access to our services if:

→ You violate these Terms of Service or other policies
→ Your actions pose security or legal risks
→ You engage in fraudulent or abusive behavior
→ Required by law or legal process

We will provide notice when reasonably possible, though immediate termination may occur for serious violations. You may terminate your account at any time by contacting us.

7. Multiple Account Policies

Creating multiple accounts without authorization is prohibited. If you need additional accounts for legitimate business purposes, please contact us to discuss appropriate arrangements. Duplicate accounts created to circumvent restrictions or policies will be terminated.

Service Availability and Modifications

8. Service Uptime and Maintenance

We strive to maintain reliable service availability, but cannot guarantee uninterrupted access. Service may be unavailable due to:

Scheduled maintenance and updates
Emergency repairs or security patches
Technical difficulties or system failures
Circumstances beyond our reasonable control

We will attempt to provide advance notice of scheduled maintenance when feasible.

9. Feature Availability

Available features may vary based on your location, service tier, or account type. We reserve the right to introduce, modify, or discontinue features at our discretion. While we aim to maintain feature availability, certain features may become unavailable due to technical, legal, or business reasons.

10. Geographic Restrictions

Our services are provided from Norway and may not be available or appropriate for use in all locations. Users accessing services from other jurisdictions do so at their own initiative and are responsible for compliance with local laws. We may restrict access from certain regions if required by law or policy.

11. Service Modifications and Updates

We may modify, update, or discontinue services or features at any time without prior notice. These changes may include alterations to functionality, user interface, or service scope. We are not liable for any modifications or discontinuation of services. Continued use of our services after changes constitutes acceptance of those changes.

Intellectual Property Rights

12. Content Ownership

All content, designs, graphics, text, code, and materials on our website are owned by Frostholm or our licensors. This includes trademarks, logos, and brand elements. These materials are protected by copyright and other intellectual property laws.

13. User-Generated Content

If you submit content to us (feedback, suggestions, project descriptions), you grant us a non-exclusive license to use, modify, and incorporate that content for service improvement and business purposes.

14. License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose. This license does not include rights to reproduce, redistribute, or create derivative works.

15. Copyright Notices

16. Changes to Terms

We may update these Terms of Service periodically. Significant changes will be communicated through our website. Your continued use of our services after changes take effect constitutes acceptance of the modified terms. If you disagree with changes, you should discontinue using our services.

17. Contact Information

If you have questions about these Terms of Service or need clarification on any provisions, please contact us through our Contact page. We are committed to addressing your concerns and ensuring you understand your rights and obligations.